Banking Officer – Data Capture

About Organisation:

dfcu Bank is part of dfcu Group, a Ugandan financial services firm. The Group comprises dfcu Bank and dfcu Investment  Management. dfcu Bank offers a wide range of products and services in personal banking, business banking, and corporate banking.

Job Summary: Reporting to the Team Leader- Account Services, the role is responsible for accurate and timely capturing customer information in the systems as per the laid down procedures as a means to achieve data integrity.

Key Duties and Responsibilities:

• Receive, verify, and acknowledge all customer data (Instructions, Mandates, and signature cards) as per the guiding processes and procedures.
• Timely and accurately capture all customer information in the system within the agreed service level agreement first time having the right principles.
• Carryout out due diligence checks on the integrity of the mandates, signature cards and general customer instructions. Report any exceptions timely.
• Check customer mandates, signature cards and instructions for KYC compliance to prevent Money Laundering/ Terrorist Finance.
• These checks should be in line with the bank policies / regulatory framework.
• Identification of error on customer mandates, signature cards and advise the stakeholders to make necessary corrections of the errors in a timely manner.
• Attend to queries that relate to data capture in a timely manner and provide an update to the stakeholders.
• Escalation through incidents of any process gaps that result into potential or actual operational losses to the Team Leader Account Service and participate in the implementation of process improvements.
• Participate and contribute towards projects that are steered to improve data integrity e.g., data clean up.
• Generate and submit daily productivity reports to the unit Manager and highlight any exceptions.

Qualifications, Skills and Experience:

• University Bachelor’s Degree.
• Training in various areas of Operations: – i.e. KYC, CFT & AML Compliance.
• At least one year’s Banking experience.
• Demonstrate a high degree of accuracy, attention to detail, quality and deadlines.
• Good understanding of Bank procedures, policies and regulatory AML/KYC requirements.
• The ability to engage with all the key stake holders in the organization.
• Ability to prioritse work.
• Attention to detail , excellent analytical skills, ability to demonstrate high degree of accuracy and meet deadlines.
• Excellent interpersonal, verbal and communications skills.
• High level of integrity and ethical standards.
• Ability to prioritise work.
• Basic analytical skills.

How to Apply:

All suitably qualified and Interested applicants should apply online…