Description
BORDER CLERK
Position Description
Job Title: Border Clerk
Reports To: Border Documentation Clerk
Division: Operations
Location: Assigned Border Station
Supervises: Direct :
None
Indirect:
None
Interacts/Interfaces with:
Internal:
Border Documentation Clerk, Border
Clearance Clerk, Operations and
Customer Service.
External:
Drivers, transporters, clearing agents and
relevant border stakeholders.
Activities:
Job Purpose
To support the efficient movement of trucks and cargo through the assigned
border station by coordinating drivers, documents and day-to-day border
activities, monitoring truck movements and providing timely operational updates.
Key Duties and Responsibilities
• Monitor and record the arrival and departure of trucks at the border
station.
• Receive documents from drivers and verify that the required documents
have been provided before forwarding them for processing.
• Coordinate the physical movement and handover of documents between
drivers, the Border Documentation Clerk, Border Clearance Clerk and
other relevant parties.
• Liaise with drivers to obtain information or documentation required to
facilitate border processing.
• Track trucks awaiting clearance and maintain an updated truck movement
and status register.
• Follow up on the progress of trucks undergoing border formalities and
provide regular status updates.
• Immediately report delays, missing documents, truck-related issues or
other operational challenges to the Border Documentation Clerk.
• Coordinate with the Border Clearance Clerk on the status of trucks
undergoing customs clearance.
• Ensure drivers are informed promptly once clearance formalities are
completed and provide guidance on the next operational step.
• Maintain accurate records of trucks received, cleared, pending and
dispatched from the border.
• Provide daily reports on truck movements, pending trucks and reasons for
any delays.
• Support the retrieval, scanning, filing and transmission of border and
shipment documents as required.
• Maintain proper custody and confidentiality of company and client
documents.
• Maintain professional working relationships with drivers, transporters,
clearing agents and relevant border stakeholders.
• Comply with company operational procedures, safety requirements and
applicable border regulations.
• Perform any other related operational duties assigned by the supervisor
or management.
Key Performance Indicators
• Accuracy of daily truck movement records.
• Timeliness of truck status updates.
• Timely submission and movement of documents.
• Accuracy and completeness of border reports.
• Timely escalation of operational issues and delays.
• Reduction in avoidable delays caused by poor coordination.
• Proper maintenance and custody of shipment documentation.
Person Specification
Education, Training, Skills
& Experience:
Qualification
• Certificate or Diploma in Logistics, Clearing & Forwarding, Supply Chain
Management, Business Administration or a related field.
Experience:
• Previous experience in border, transport, logistics or clearing and
forwarding operations is an advantage.
• Good computer skills, including Microsoft Excel, Word and email.
• Basic understanding of border and cargo clearance processes.
Behavioural Competencies
• Attention to detail.
• Strong communication and coordination skills.
• Good record-keeping and reporting ability.
• Strong follow-up and problem-solving skills.
• Integrity and confidentiality.
• Teamwork and interpersonal skills.
• Ability to work under pressure.
• Willingness to work flexible hours depending on truck movements and
operational requirements.
How to Apply:
You can apply by submitting your cover letter and CV to
oil.gasjobs@truenorthafrica.com with subject line Border Clerk by 7th October
2026
All application documents must be in either PDF or MS. Word.
To apply for this job email your details to oil.gasjobs@truenorthafrica.com.
