Implement the branch audit work plan by conducting timely audits of assigned employers.
· Prepare audit notification letters outlining the required audit documents and the audit start date.
· Organise and conduct audit entry, exit, and other related meetings.
· Sensitise employers on their NSSF obligations and related services, including voluntary contributions, benefits, and penalty waiver rights, before audits are conducted.
· Analyse employer records and prepare management letters detailing audit findings and recommendations.
· Carry out substantive tests during the audit process to establish the employer’s compliance to the requirements of the NSSF Act.
· Discuss audit findings with employers and resolve issues raised during the audit process.
· Prepare audit reports and discuss recommendations to support future employer compliance.
· Analyse employer cash flows, agree on payment plans, and sign deeds of settlement with employers.
· Monitor deed performance to ensure employers remain on track with arrears payments.
· Generate Transaction Reference Numbers for arrears before due dates to help employers pay according to signed deeds of settlement.
· Register employees to minimise suspense arising from audit activities.
· Issue demand notes and follow up through calls, visits, and emails with audited employers who have not settled arrears; involve CID personnel where necessary.
· Obtain information on whistleblower complaints from employers or whistleblowers, as applicable, and provide timely and regular feedback to whistleblowers.
· Compile sufficient and appropriate documentation for submission to the Legal Department to support prosecution of non-compliant employers.
· Implement initiatives to improve the branch compliance rate to exceed expected targets.
· Contribute to developing compliance section’s strategic plans that are aligned to the departmental strategy.
· Engage internal and external stakeholders to support achievement of departmental and organisational objectives.
· Collaborate with teams and stakeholders within and outside the Fund.
· Review personal performance and seek feedback to improve results.
