To coordinate the banks credit reporting to the credit reference bureaus.
Ensure data integrity on the information reported to CRBs.
Undertake continuous data clean up on both good and the bad book.
Coordinating the retrieval of information from CRBs for purposes of credit analysis
Ensure that the bank is in compliance with the (CRB regulations) at all times
Prepare and submit periodic reports in respect of CRB to the regulator and as required.
Investigate and timely resolution of all disputes from the Bureaus and clients.
Monitor reconciliation of CRB related payments.
Run online CRB Reports and share as and when required by Branches and other units
Ensure loan applications are well captured by Branches under credit Applications
Daily Responsibilities
Resolve customer disputes and queries on the bank’s submitted data by working in conjunction with the Legal Unit.
Ensure updates of the bank’s data earlier submitted to CRB by stating the current status and amending any submissions done with errors or obsolete data.
Liaise with Relationship Managers, Branch managers and branch staff to ensure information is submitted as per the bank policy and regulatory requirement.
Run online CRB Reports and share as and when required.
Monitor reconciliation of CRB related payments.
Ensure loan applications are well captured by Branches under credit Applications