PostKazi
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FRONT DESK ADMINISTRATOR

Postkazi · Kampala, Uganda

Job description

Manage front desk operations and assist guests.

Perform receptionist duties (check-ins, check-outs, reservations).

Oversee day-to-day administrative operations.

Supervise front office staff and ensure excellent customer service.

Handle guest complaints and ensure prompt resolution.

Coordinate staff schedules and attendance.

Maintain accurate records, reports and documentation.

Liaise with other departments.

Handle correspondence, emails and phone calls.

Assist with procurement, inventory and office supplies.

Ensure compliance with resort policies and hospitality standards

Send your CV and a brief cover letter to:

jimfluencemarketing@gmail.com

Or via WhatsApp:

0784906713

Skills

Proven experience working in a hotelresort or hospitality environment. Strong leadershipadministrative and organizational skills. Excellent communication and interpersonal skills. Good understanding of front office operations and hotel management systems. Good computer skillsparticularly Microsoft Office and Excel (knowledge of hotel PMS is an added advantage). Ability to manage staff and work under pressure. Professional appearance and excellent customer-service attitude.