PostKazi
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OPERATIONS MANAGER – UGANDA

Postkazi · Kampala, Uganda

Job description

  • Manage daily branch operations and staff performance
  • Drive achievement of branch goals and targets
  • Ensure excellent customer service and prompt complaint resolution
  • Monitor staff portfolio performance
  • Enforce lending and operational policies and procedures
  • Interview loan applicants and approve loans following assessment
  • Analyse market conditions, risks and opportunities
  • Train and coach branch staff
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SEND YOUR CV

recruitment@ideon.co.ke

Skills

Strong branch operations and team management skills Good understanding of lending and operational procedures Strong customer service and communication skills Strong analytical and risk-assessment abilities Ability to drive teams toward performance targets High integrity and commitment to compliance