Reservations Officer

Job Summary: Our client is urgently looking for a Reservation Officer who will be responsible for handling all incoming reservation calls and messages. You are the first impression of the company. Our client is urgently looking for a Reservation Officer who will be responsible for handling all incoming reservation calls and messages. You are the first impression of the company. We are looking for a sharp, presentable and highly organized Reservation Officer to be the first point of contact for all our clients.

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Key Duties and Responsibilities:

• You will be directly responsible for receiving and managing all reservation inquiries via phone, WhatsApp and email.
• Handle all calls / WhatsApp / emails for bookings
• Record and confirm reservations accurately
• Update booking sheet and send daily reports
• Coordinate with internal teams in regards to reservations

Qualifications, Skills and Experience:

• 3 +years experience in 4 star Hotel

Other Desired Qualifications

• Very presentable, sharp and well spoken
• Excellent English, good phone voice literate, fast and organised
• Professional, trustworthy, can work under pressure

How to Apply:

Send your CV and supporting documents to: