About Organisation:
Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary: To lead the Company’s Learning and Development function by designing and implementing training initiatives that enhance employee capability, Sales Agent productivity, leadership effectiveness, and overall business performance.
Key Duties and Responsibilities:
- Develop and implement the annual training calendar, ensuring critical learning needs across the business are effectively addressed.
- Lead Sales Agent recruitment and retention initiatives to drive workforce growth and improve productivity.
- Lead onboarding, induction, and continuous learning programs to equip employees and Sales Agents with the skills and knowledge required for success.
- Conduct training needs assessments and implement Training of Trainers (TOT) programs to strengthen the coaching and people development capabilities of Managers, Team Leaders, and Heads of Departments.
- Manage the Learning Management System (LMS) and develop training content, including manuals, SOPs, e-learning modules, and other learning resources.
- Monitor, evaluate, and report on the effectiveness of recruitment, retention, and training initiatives, recommending improvements to enhance performance and employee engagement.
Qualifications, Skills and Experience:
- Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
- Minimum of five (5) years’ experience in Training, Learning & Development, or a similar role
- Certification in Training of Trainers (TOT).
- Strong skills in training content development and report writing.
- Excellent communication, leadership, coaching, and stakeholder management skills.
- Knowledge of recruitment, retention, and sales force development practices.
- Experience in the microfinance, banking, or financial services sector is an added advantage.
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by;
Email.
